Presenza by Y Media

Your onboarding
portal.

Three simple steps — service agreement, your onboarding form, and payment. Complete them all right here and your content journey begins.

Step 01 Service Agreement
Step 02 Onboarding Form
Step 03 Payment
Step 1 of 3
Service Agreement

Please read through the terms below, fill in your name and package, then confirm your agreement. This takes about 2 minutes.

Presenza by Y Media

Service
Agreement

Service Provider
Client Name
Package Selected
Date
Clause 01
The Service

Presenza by Y Media agrees to create written social media content for the client based on the package selected. The scope of work is as follows:

Tier 1 — £3015 ready-to-post written captions. Each caption is structured with a Theme (the topic), a Hook (the opening line), and the full Caption text. The client uses their own photos or videos when posting — Presenza provides the words only. Delivered within 5 working days of the completed onboarding form being received. Tier 2 — £4030 pieces of written content: 20 captions, 5 reel scripts, and 5 carousel sets. Each piece is structured with a Theme, Hook, and full written text. Clients who do not post video content will have reel scripts replaced with additional captions. The client uses their own photos or videos when posting — Presenza provides the words only. Delivered within 7 working days of the completed onboarding form being received. Tier 3 Premium — £8030 pieces of written content as above, plus custom branded visual designs for every caption post and every carousel slide. Reel scripts are written content only — no visual is produced for these. Clients who do not post video content will have reel scripts replaced with additional captions. Delivered within 10 working days of the completed onboarding form being received.

All content is delivered as a branded Presenza document sent by email. Delivery timelines begin once the onboarding form has been fully completed and received — not from the date of payment.

Clause 02
Payment

Payment is required in full before any work begins. Payment is made at the final step of this portal, once your onboarding form is complete, using the unique reference number provided. Work begins once payment has been received and matched. By agreeing to these terms, the client confirms they have read and understood everything set out in this document.

Clause 03
Refund Policy

Due to the bespoke nature of this service, refunds are not available once the content has been written and delivered.

If a client believes the content does not reflect what was agreed, they should contact Presenza by Y Media within 3 days of delivery. We will review the onboarding responses and, where reasonable, make amendments at no extra charge.

One round of amendments is included as standard. This covers adjustments to tone, wording, or topic — not a complete rewrite of all content.
Clause 04
What Is and Isn't Included

Presenza provides written content across all tiers. Custom branded visuals are included in Tier 3 only. Presenza does not post content on the client's behalf, manage social media accounts, or guarantee any specific results including follower growth, engagement rates, or leads.

Clause 05
Ownership

Once delivered and paid for, all content belongs to the client. Y Media retains the right to reference the work for portfolio or promotional purposes unless the client requests otherwise in writing.

Clause 06
Confidentiality

Any information shared by the client during onboarding is used solely to create their content. Y Media will not share, sell, or disclose client information to any third party.

Clause 07
Agreement

By confirming below, both parties agree to the terms set out in this document. A written email reply stating "I agree to the Presenza service agreement" also serves as a binding confirmation. This agreement is governed by the laws of England and Wales.

Confirmation

Fill in your name and select your package in the boxes above — today's date is filled in automatically. Then tick the box below and click "Send Confirmation" — we're notified automatically in the background, and you'll move straight on to your onboarding form.

Digital Confirmation

Tick the box below and click send — this is your digital agreement. It's exactly the same as signing a printed copy.

I have read and understood the Presenza service agreement in full. I agree to all terms and conditions set out above, including the payment and refund policy.
✓  Agreement confirmed — we've been notified. Proceeding to your onboarding form...
Step 3 of 3
Payment

Last step — transfer your payment using the bank details below with your unique reference, then click the button to confirm. Once your payment lands, we start writing.

Use the details below to make your bank transfer. Include your unique reference number so we can match your payment to your order instantly.

Bank Transfer Details
Account Name Lewis Yearsley
Bank Monzo
Sort Code 04-00-03
Account Number 91023653
Amount See package above
Reference Generated above

Tier 1 — £30  ·  Tier 2 — £40  ·  Tier 3 Premium — £80

Done your transfer?

Click below once you've sent your payment — we're notified automatically, and your content will be delivered within the agreed timeframe once your payment lands.

✓  That's everything done. Once your payment lands, we'll write your content and deliver it within the agreed timeframe. Keep your reference handy.
Step 2 of 3
Onboarding Form

A few short questions so we can write content that sounds exactly like you. There are no wrong answers — the more naturally you write, the better your content will be.

The basics
Your audience
Write this as you'd say it to someone you've just met. Keep it natural.
Think about what's really going on for them — not just the surface problem.
What's the transformation — how do they feel, what's changed?
Your voice
Pick the one that feels most like you.
Warm & Encouraging
Supportive, kind, relatable. You meet people where they are.
Direct & No-Nonsense
Straight-talking, confident, honest. You say it how it is.
Inspiring & Motivational
Energetic, uplifting, driven. You want people fired up.
Calm & Educational
Thoughtful, informed, clear. You help people understand.
Topics to avoid, words that aren't you. Leave blank if nothing comes to mind.
Your content
If you don't post video, we'll replace reel scripts with additional captions.
Not what you want them to do — how you want them to feel.
Upcoming launches, promotions, personal stories. Leave blank if not.
Tier 3 — Branded Visuals
Hex codes if you have them, or just describe them.
If you know them — otherwise leave blank and we'll choose fonts that suit your tone.
Describe the look and feel, or mention any accounts whose visual style you like.
Logo or photos — email them to yearsleymedia@gmail.com after submitting.
That's everything.

Click below and your answers come straight to us automatically — then it's on to the final step, payment. If you're on Tier 3, email any brand assets to yearsleymedia@gmail.com.

Your answers are sent securely in the background — nothing else to do.

✓  Onboarding received — one step left.